Qantas to cut 850 Australian jobs and outsource work to India under AI-driven overhaul

Australian carrier announces agreement with Accenture amid ‘unprecedented’ technological disruption, CEO Vanessa Hudson says

Qantas is preparing to cut 850 local jobs and outsource work offshore under an AI-driven overhaul, marking a growing wave of disruption to the Australian workforce.

The changes represent the third major corporate layoff plan announced in Australia in three weeks, after restructuring moves flagged by the design company Canva and National Australia Bank.

Qantas said on Tuesday it had signed a multi-year agreement with the professional services firm Accenture to “modernise its back-end systems, processes and data, as it steps up investment in technology and AI”.