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M&S takes more than a year to recover from cyber-attack as profits bounce back to £355m

M&S takes more than a year to recover from cyber-attack as profits bounce back to £355m
Marks & Spencer says ‘availability was constrained due to the longer than expected impact of manual ordering processes’ after the cyber-attack. Photograph: Martin Lee/Alamy

Sales and profit from clothing and homeware remain below two years ago but ‘brand is in good health’

Marks & Spencer has said a devastating cyber-attack that shut down its website last year continued to hurt clothing sales over the summer, more than a year after the hack.

The retailer said profits bounced back to £355m in the six months to 26 September from only £3.4m a year before as it partly recovered from the hack. The attack, which began over Easter 2025, forced it to shut its website, which sells clothing and homewares, for more than six weeks.

Total sales over the half year across the food to fashion group rose 16.2% to £9.2bn.

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