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Hundreds of GP practices lose online services after collapse of tech firm Silicon Practice

Hundreds of GP practices lose online services after collapse of tech firm Silicon Practice

Since last year, all practices in England have had to offer online appointment booking. Currently, more than 40% of appointments are made that way.

An NHS England spokesperson said while "the majority" of GP practice websites were running as normal, some using Silicon Practice will be affected.

"If your GP practice website is unavailable and you need help, you should contact your practice by phone or in person as usual."

Affected practices have been contacted by NHS England with advice on how to maintain business continuity and minimise the impact on patient care.

Silicon Practice ran the digital tool FootFall, which it advertised as reducing patient phone calls to practices by 30%, by working to "free your reception team from routine admin and manage demand more efficiently.

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