EU sues IBM and two European firms over troubled entry/exit border system

Lawsuit filed last year against IBM, Atos and Leonardo after delays to passengers blamed on the system, first reported in the FT

The EU has filed a lawsuit against IBM and two other companies involved in its troubled border-management system, an internal document has revealed.

The bloc’s IT agency, EU-Lisa, filed a case last year against IBM, the French IT company Atos and Italian defence contractor Leonardo, the three members of a consortium to implement and maintain the EU’s entry/exit system, which was launched in October 2025.

The rollout has faced significant difficulties: some passengers at peak times have missed their flights as a result of delays blamed on the new technology and a lack of staff at the border.