A 13-Year-Old Asked AI About Suicide on Her School Laptop. It Didn’t Get Flagged for Weeks

The lawsuit alleges that Google and parent company Alphabet were negligent in their rollout of a Gemini model, claiming that the AI chatbot “coached” the North Carolina teenager to consider taking her own life. The case, which was previously reported by The New York Times, is one of several that allege harm from AI chatbot use, including claims of delusions and suicide. But it also illustrates the limitations of surveillance tools that thousands of schools have adopted in recent years, which are ostensibly designed to protect students from themselves when browsing and chatting online.

Andrew Liddell, a lawyer for the family, tells WIRED that, according to information the school provided to the family, the alert went to the personal phone of a former counselor who had left the school nine…